Numbers tell a story.
We plot your customer touchpoints by combining transactional and behavioral data with profile information. Then, we identify opportunities for better engagement through search, digital, mobile, email, social and direct targeted marketing. Whatever your objectives are, we have the tools to help achieve them.
It’s a lot easier to keep a current customer than to find a new one.
Depending on the complexity of your product offer and your distribution channels, you could have a lot of different customers to communicate with and to keep happy and loyal. They could be in different geographies, various stages of life or different cultures. They could have different service needs and communication preferences. Whether you have a sophisticated CRM system or minimal transaction data, we can help you figure out who they are, where they are and how to speak with relevance to each of them.
- Database and transaction analysis
- Segmentation strategies
- Customer communications plans
- Loyalty programs
- Targeted direct and email marketing